COVID 19 IMPACT - Reebok

WILL MY ORDER BE DELAYED?

Due to the overwhelming support from our recent campaign and current delays with the overwhelmed network of our delivery partner, please expect a delay in shipping your order. However, rest assured that we are trying our best to process your order as soon as possible. We thank you for your patience and kind understanding during this period.

For more information on your order status, you can check HERE

You can view our new delivery timeframes HERE.

MY ORDER HAS SHIPPED, BUT I AM NOT GETTING UPDATES?

Due to the overwhlemed courier networks right now, please note that some scans of your order will be delayed. Please kindly allow a few days from shipment for your order status to be traceable.

WILL RETURN PERIOD BE EXTENDED?

Absolutely! We are extending the return period to 90 days, from the day you received your order.

WHEN WILL I RECEIVE REFUND FOR MY CANCELLED/RETURNED ORDER?

For orders that requested to return for refund, refund can only be processed when we received your returned item and inspected by our quality assurance team and it is confirmed that it fits within our returns policy.

Please allow additional additional days for your return to be processed, as we are currently experiencing delays with the overwhelmed network of our courier partner.

 

If you would like to contact our Customer Service Team you can do so HERE